Privacy Policy

Effective date: May 15, 2026

Scoreboard ("we", "us") is a live streaming sport scoring application. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. It is written for compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial privacy laws in Canada.

1. Information we collect

We collect the following categories of personal information:

Account information. Name, email address, password, and (optionally) profile photo when you sign up or sign in.
Team and roster information. Team names, player names and jersey numbers, coach and staff roles, schedules, and venue details that you or your league enter into the Service.
Game data. Scores, play-by-play events, statistics, and commentary recorded during a game.
Live streams and recordings. Video and audio captured by you using the Service, including archived recordings and any highlight clips automatically generated from them.
Communications. Messages, posts, and photos you share with your team or with fans through the Service, and support requests you send to us.
Payment information. If you purchase a paid feature, our payment processor collects your billing details on our behalf. We do not store full card numbers on our systems.
Device and usage data. IP address, device type, operating system, browser, approximate location derived from IP, app crash reports, and information about how you interact with the Service (pages viewed, features used, timestamps).
Cookies and similar technologies. Cookies and local storage are used to keep you signed in, remember your preferences (including theme), and measure aggregate usage.

2. How we use information

We use personal information to:

operate, maintain, and improve the Service;
display scores, statistics, rosters, and live streams to the audience you have authorized;
authenticate users, secure accounts, and prevent fraud or abuse;
provide customer support and respond to your requests;
process payments and send transactional messages (receipts, billing notices, security alerts);
send service-related announcements and, with your consent, optional product updates;
comply with legal obligations and enforce our Terms of Service.

3. Legal basis and consent

Under PIPEDA we rely on your express or implied consent to collect, use, and disclose personal information for the purposes set out above. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice — note that withdrawing consent may limit our ability to provide parts of the Service.

4. When we share information

We share personal information only as follows:

With your team and audience. Information you publish through the Service (rosters, scores, streams, posts) is visible to the people you choose to share it with — for example, your team, league, or fans.
Service providers. Hosting, storage, video streaming infrastructure, email delivery, analytics, customer support, and payment processing vendors who handle information on our behalf under written confidentiality and security obligations.
Legal and safety. When required to comply with applicable law, a lawful request from a public authority, or to protect the rights, property, or safety of users or the public.
Business transfers. In connection with a merger, acquisition, financing, or sale of assets, with notice to you as required by law.

We do not sell personal information.

5. Children and youth athletes

The Service is often used to record youth sports. Accounts are intended for users aged 13 and over (or older where required by local law). When minors appear in rosters, streams, or photos uploaded through the Service, the adult — coach, parent, guardian, or league administrator — who uploads that content is responsible for obtaining the consents required under applicable law. If you believe a minor's information has been provided to us without proper consent, contact us at christianfirmi@gmail.com and we will take appropriate steps to remove it.

6. International transfers

Our service providers may store and process personal information outside Canada, including in the United States. When this happens, personal information may be subject to the laws of those jurisdictions and to lawful access by foreign authorities. We use contractual safeguards to require comparable protection.

7. Retention

We retain personal information for as long as your account is active and for a reasonable period afterwards to meet legal, audit, security, and operational requirements. Live streams and recordings are retained according to the plan you use and any retention settings you choose. When information is no longer needed we delete or anonymize it.

8. Security

We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, and monitoring. No system is perfectly secure; if a breach creates a real risk of significant harm we will notify affected users and the Office of the Privacy Commissioner of Canada as required by PIPEDA.

9. Your rights

Subject to applicable law, you have the right to:

access the personal information we hold about you;
request correction of inaccurate or incomplete information;
withdraw consent or request deletion of your account;
ask questions about our privacy practices and lodge a complaint with us or with the Office of the Privacy Commissioner of Canada (priv.gc.ca).

To exercise any of these rights, email christianfirmi@gmail.com. We may need to verify your identity before acting on your request.

10. Cookies

We use cookies and local storage to keep you signed in, remember your theme preference, and understand how the Service is used. Most browsers let you block or delete cookies; doing so may break parts of the Service.

11. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes we will provide reasonable notice (for example, by posting a notice in the Service or by email). The effective date at the top of this page reflects the most recent revision.

12. Contact us

Questions, requests, or complaints can be sent to our privacy contact at christianfirmi@gmail.com.